Frequently Asked Questions

How long does shipping take?

Orders are processed promptly, and delivery times vary by destination. You’ll receive tracking information as soon as your order ships.

What is your privacy policy?

We respect your privacy and use your information only to process orders, provide support, and improve your shopping experience. for any inquiries, please contact us.

hadhel.contact@gmail.com

Return Policy

We accept returns only in the case of a mistake on our end or if your item arrived damaged or defective. We do not accept returns or exchanges due to a change of mind. If you believe there is an issue with your order, please contact us within 7 days of receiving your item and we will make it right.

How can I get help with my order?

Contact our support team with your order number and we’ll be happy to help with delivery, returns, or any other questions.